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Important:
1. REFUND OF PROGRAM FEES IF YOU ARE DENIED A VISA:
You will receive a full refund (less cancellation fee of $150) if you are unable to obtain lawful entry to Canada for the purpose of studying at Stewart College. You must provide the letter from the Canadian Embassy stating that your Visa to enter Canada was denied. If you applied through an agent, you must contact the agent for your refund.
2. REFUND OF PROGRAM FEES ONCE YOU RECEIVE A VISA OR IF A VISA IS NOT REQUIRED:
The minimum cancellation fee is $150. The original program start date is used for the purposes of the refund policy (i.e. postpone-ments are not recognized).
After your program has started, changes constitute a cancellation of your registration. You must provide written notice, including a sufficient reason for withdrawing. The date the written notice is received will be used to calculate the refund owing (if any). In the written notice, you must demonstrate that your stay in Canada is lawful or that you will be leaving the country.
• Staying in Canada: You must provide proof that you are attending another school that meets your Visa requirement, and proof that your Visa status is lawful. If you have a student Visa, you will have to re-apply for a new Visa.
• Leaving Canada: You must provide proof that you are leaving the country early by showing your plane ticket.
If you have obtained your Visa with the help of a letter of acceptance from Stewart College and a conditional letter of acceptance and/or supporting letter to a Pathway Program institution, you are expected to complete your English language training at Stewart College and are not eligible for a refund.
If you applied through an agent, you must contact the agent for a refund. Refunds may take up to 8 weeks to process.
| Up to 2 weeks before your start date |
100% refund less $150 |
From 2 weeks before your start date
up to 10% of course completed |
First 4 weeks is non-refundable, 60% refund on remainder |
| Up to 30% of course completed |
First 4 weeks is non-refundable, 40% refund on remainder |
| After 30% of course completed |
No refund |
3. REFUNDS FOR COURSE CANCELLED
If for any reason Stewart College must cancel a course, you will receive a 100% refund in the same manner that the fees were originally paid, within 8 weeks of the class being cancelled. If the school is closed temporarily due to extraordinary circumstance (e.g. due to extreme weather), classes will not be refunded, but programs may be extended for missed days.
4. MISSED PRIVATE CLASSES (I.E. INDIVIDUAL PROGRAMS OF STUDY)
If less than 4 business hours' notice is given for a missed class, the class will not be rescheduled.
5. REFUND PROCESS FOR PRE-PAID HOST FAMILY FEES
The homestay placement fee is not refundable. At least two weeks’ written notice is required for any changes, cancellations, or postponements to homestay, otherwise a two week host family fee is applicable. Prepaid host family fees are repaid according to the same schedule as the host family was to have been paid. Administration portion of the fee is retained by Stewart College.
5. OTHER FEES:
Courier fees, bank transfer fees, work and volunteer placement fees are not refundable. Text/material fees will not be refunded after the program has started.
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